Outstanding response by Felder salesrep
So I spoke to my original salesperson today (I spoke to someone else yesterday when I called in to question the letter). He apologized for not making this clear up front and said I could pay the balance by credit card and he would cover the difference himself.
Simply outstanding customer service. It is refreshing when a company realizes a relatively small gesture early in a relationship can pay dividends in the long run. I swung from someone that had second thoughts about the buying decision to a Felder/Hammer advocate - particularly this salesman.
I hope everyone that read my original post sees how they responded.
Roger