Need Help with this plotter Copam 2500
I sandblast in flagstone raw granite and quartz so I need to use soft pliable thick rubber without a Mylar backing (Anchor 125-36ml.)
I used to have the Graphtec FC7000-75 30” Cutter before my extook off with it. With funds being limited I opted for the Copam 2500. I spoke with their technician Ken in WA , nice guy. I told him what I needed this machine to do for me. I need characters to be accurate at 3/8” and as tall as 20”. And handle graphic designs that stretch out to 24-48” without slipping and loosing track.
Well I received the Copam 2500 a couple weeks ago. Out of the box I had major problems linking it in with my current design software (Vinyl Master Pro or SignLab cad). After days of being on the phone with Australia and Washington the plotter finally understood what my computer was telling it to do.
Then the nightmare began when I actually started cutting rubber with it. Anything smaller than 1” is distorted. And an 18”w. fine lined outline graphic of a Golden retriever was totally out of alignment, (Both of course being jobs that I had counted on not having to cut by hand.) I’ve tried everything to make this thing cut right. The pen and paper test comes out great but the blade on 36ml sucks. Yes I unroll a few extra feet of rubber off the roll before I cut, yes I’ve tried using a sheet instead of a roll, and yes about the roller adjustment, etc
I’ve been leaving messages and sending email pleas to Ken the ‘nice’ guy in WA for the past 5 days practically begging him to call me back and help me out with this mess… to no avail. My 30 trial is almost up and if I can’t get help getting this thing working properly I’m going to have to send it back. Can anyone out there help me get this cheap Chineese plotter on track?