Originally Posted by
Doug Garson
Why should he delete his review? The product performance was poor, that's what he based his review on. Whether he gets a refund or not does not change the fact that the product did not perform. One of my pet peeves is people who give a product a 5 star review because it was delivered on time, had a good price, was well packaged and not damaged in transit BUT haven't used it yet. Maybe Amazon reviews should be split into two categories, the purchase/delivery experience and the performance of the product. While I appreciate a good buying experience I'm much more interested in whether the product works, if it doesn't it doesn't deserve a positive review. Period.