Originally Posted by
Albert Nix
On my third 7000. The last one was after they fixed the problem. Both failed before the original warranty went out. I felt that I needed to buy the extended warranty. Bad thing was, when I bought the first one a one year factory extended warranty was about a $100 and the two yr was like $149. After all the problem they told us that ricoh would not sell an extended warranty if they were being used for dye sub. So now the distributor has thier own warranty and they charge $200 for one yr. I hate to look at extended warranty prices. Its not hard to figure how they come up with a figure. By the time they figure the cost of parts and an average travel expense and salary for a tech then factor in the number of expected failures. The more problems they are having, the more you will pay.