The History Book Club

A friend asks me for help in cancelling membership in The History Book Club. Last Friday, I found the customer service number 717-918-2665 printed on their recent invoice wasn't a working number. Their website said it was down for maintenance. Today their website works, but under "Contact us", I didn't find any phone number.

The address that their invoice gives for returning unwanted books is "Product Return Center, Hanover PA 17332". Is Hanover such a small town that "Product Return Center" is a complete address?

No Hanover is big enough to have more than one road. That seems kind of fishy to me.

Stephen,

At http://www.historybookclub.com/customer-service/help they list a phone number of 716-250-5700 (M-F, 8 am to 6 pm EST). I also found a website for their parent company, Bookspan/Direct Brands, at http://directbrands.com/. A separate company listing website shows their address as 501 Ridge Avenue in Hanover. Perhaps some of this will help you track them down.

Matt

Thank you for the advice. I'll try the new customer service number on Monday.