Hi Dan, please contact our customer support at 1-877-872-2487, M-F from 8:30am to 5pm EST. Ask to speak with Chris, our customer service manager. We're looking forward to resolving this issue for...
Type: Posts; User: David Venditto; Keyword(s):
Hi Dan, please contact our customer support at 1-877-872-2487, M-F from 8:30am to 5pm EST. Ask to speak with Chris, our customer service manager. We're looking forward to resolving this issue for...
Hi Dan,
Sorry to hear you're having difficulty getting a reply from us. I discussed this in detail with my customer service team this morning to see what is going on. We've got a ticketing system...
Dan,
Please send this blade back to us so we can evaluate. I've never seen a blade body fail in this fashion without some kind of intervening force against the body. We'll give it a test and come up...
Guys, as explained in our email to the customer, ALL of our saw blades feature this indexing indent (not a chip) on the arbor. This is not a defect but rather a manufacturing element and necessary...
Hi Richard,
I had the opportunity to look-up your order in our system this morning. The DeWalt knives you purchased from us in 2006 are a vastly different product to what we have been producing...
Most matched Rail / Stile sets should fit together within about .010" or less. Take a digital caliper and measure the tongue thickness, then the groove width. What do you get? Should be .250" +/-...
Hi John,
When we sharpen blades we touch-up the tops and face, usually no more than .005" is taken off to preserve the life of the blade. We have an authorized shop that does our sharpening,...
Recently we've had many people request a flat top grind saw blade that will leave a square cut AND provide a good finish even when crosscutting. Below are the links to our individual flat bottom saw...
Hello,
We've been offering carbide knives for the DeWalt 735 planer for almost one year and the feedback we've rec'd has been all positive. Our own testing has shown about 15x the life compared to...
Hi Brett,
Have you had a look at our new flat top grind blades that are made for fine cross-cuts? We offer them in two kerfs, 1/4" and 5/32". Soon we will have spacers that you can put in between...
Our carbide knives for the DW735 planer can be sharpened but you'll have to make sure to take them to a shop that knows what they are doing. Since the index pins are fixed you're not able to adjust...
Our new carbide-tipped knives for the DeWalt 735 planer cost 4x more than than our HSS version but they should last about 10x longer. At $250 for the set they're not cheap but they are a great value...
Hi Wade,
I saw this eve that you purchased our 12" Miter-Max saw blade. Since this product is not on sale and is not one of the items excluded from our current promo you WILL receive the 25% off...
This is the first I've heard of a 'problem' with our rip blades. We did receive back the blades Jim mentions and have NOT been able to reproduce the problems he suggests. We've sent Jim back the...
As many of you are aware, Infinity Tools is not and never has been affiliated with any other company. We started this business four years ago on the premise that great tool design, manufacturing and...
Hi Ron,
You mention that it's difficult to see what the difference is between our 'combo' blades and you'd like to know which one would be best for your purpose. I'll try to bring out the...
Hello SMC members,
That was a very impressive welcome to the forum, I can only say thank you for the well wishes and kind comments.
Here are the answers to some of your questions:
1) Thanks...
Hello Saw Mill Creek forum members,
My name is David Venditto and I am the President of Infinity Cutting Tools in Clearwater, Florida.
I wanted to take this opportunity to clear the air...