I had RR installed on Saturday (hidden gloat--56K modem dial up to cable modem). Things are unbelievably faster, but many of the links don't work. If I do a search, I can't get the links from the results of that search to work. I called RR national support. They said that if the internet conection was working they had satisfied their obligation. They also said the problem must be with my computer or with Internet Explorer.
I asked if RR shouldn't make sure I could use the service and was a satisfied customer. Answer was if you can get on the internet they had done their job. He did give the the IE tech support number and said something about pop-ups being blocked. I will again,try local support to see if they are any more helpful. I tried them earlier and my message was taken. I was told they would call back "in a few hours". AOL was never this bad.
Am I missing something here? If I am at fault here please tell me. Have you had similiar experiences?