If you read or participated in a recent post concerning how customers were treated when visiting certain woodwoking stores you should know that I received a message from a representative of a one of the major store chains. I followed up the message with a phone call and although I won't discuss the content of the call I will say that the situation was reviewed at a very high level in their company. Preventative and corrective action was taken to resolve the problem by their management.
The bottom line is that when you post messages here you should know that your point of view is reaching a very wide audience. You should also be aware that there are legal issues concerning the accuracy of your messages so be careful and be accurate with your comments.
We hope to establish a beneficial relationship with all woodworking manufacturers, dealers and vendors. Our voice is magnified here since we are a very large group and if you look at our member list our collective resume' is very impressive. If we use our voice in a constructive manner we can make a difference in a positive way. I am encouraging you to participate and to voice your opinions and comments, we should continue to use our voice constructively.