Hi everyone,
y apologies if this is a question that has been addressed before, but I couldnt find it in a couple of searches. Basically I have used Trotec lasers for two different jobs (Speedy 300 with JobControl 9 at one, Speedy 400 with JobControl 10 at another) and have found that it can take an extremely long time for jobs that I have printed to appear in the JobControl queue. For example I just sent a fairly simple grid of lines from Illustrator, and have been waiting for the job to show up for 18 minutes (and counting). I've had a pretty poor experience with Trotec support thus far, and they've told me that Trotec doesn't support Illustrator, only CorelDraw and Paint. Unfortunately, I work for a school whose students exclusively use Illustrator and AutoCAD so simply changing programs isnt an option.
What I'm wondering is:
Have other Trotec users seen this tendency for files to take an extremely long time to send? Have you found any solutions to this problem? If you have used multiple programs to send jobs have you seen a significant differential from program to program? Is there hope in the world?
Thanks in advance,
Carlo
P.S. Just hit the half-hour mark.