Trotec Job Control 10.3 Remote Command Question

[Eddie Castaneda]

Has anyone used this feature on your laser yet? And is their a "How to" for Setup?

[Scott Shepherd]

You mean the remote? I used it this morning. Use it quit often. I'd rather use that on an iPad than the control panel for a lot of things.

[Eddie Castaneda]

Scott that's the one! Is there a step by step to set it up?

[Scott Shepherd]

I doubt it. Open the Settings in JCX, go to the "Remote" option, it should have an IP address, port number, and passcode. Open the app on your iPad or iPhone, go to "Add machine" or whatever the option looks like (maybe a "+" or something. It'll ask for the short name of the machine (you only get 2 characters, so they mean short), enter the IP address, Port, and pass code, and it should connect and you're all set.

[Eddie Castaneda]

Thanks Scott! All I have to do now is buy an Ipad then I'll be set!

[Scott Shepherd]

Thanks Scott! All I have to do now is buy an Ipad then I'll be set!

Careful, there's probably a new model coming out in October. They usually announce it then.

[Eddie Castaneda]

I don't like to buy too new.... I like the IPAD 2 everything I would need

[Scott Shepherd]

No problem with that, but if you wait until the new one's come out, they iPad 4th generation will cost what the 2 does now

I bought one from their refurb store and got what I think was a great deal.

[john passek]

I've been trying to get my Iphone to connect, it shows the machine is connected at the top of the screen and the control buttons but they don't do anything when I press them.
Any Ideas as to what to do next.
There isn't much in the way of tutorials to show what the process is when you have trouble connecting remotely.

[Scott Shepherd]

John, I'll try to remember to check it out tomorrow when I get to work.

[Scott Shepherd]

John, when you go into JCX into the settings area, if you click on "Test" does the test succeed?

It's not much to it all, so if it's passing the test and not working, I'm going to be stumped. It's only the IP, Port, and passcode.

[Eddie Castaneda]

Thanks Scott! I will look at their refurb store.

[Scott Shepherd]

Eddie, just for reference, my iPad refurb came FedEx directly from China (ordered from the Apple Store), it came in a sealed box, just like it was brand new. They replace all the covers, etc on it. If I handed you the box and the box from a brand new one, you'd have no way to tell it was a refurb. If you opened them at the same time, you'd still have no way of knowing. All the cables, and packaging was just as a new one would be.

It took 4 days to get it FedEx from China, once ordered. I can't get stuff from California in 4 days

[Eddie Castaneda]

Very True Scott Very True

[john passek]

Hi Scott
Yes it passes the test successfully and I can see the machine at the top but when I try to use the controls it doesn't do anything. I'm going to contact my tech person today and see what they have to say.
I'm wondering if it is a firmware issue as I am still in 10.2 because 10.3 crashes my system. They are trying to figure out why.
I will post an update when I hear anything.
Thanks for your help.