Hello to all. I have be doing my research on the laser engraves over the last 6 months, still not bought one, to many unanswered questions yet.
I have seen a live demo of the Epilog line and was very impressed with it. I'm leaning more to the Laserpro or Pinnicale due to the ability to insert larger items by having the pass-thru doors.
One of my big concerns is the support. The Epilog rep is only a 5-6 hr. drive from here, while there is no rep for the Pinnicale machine in this area that I am aware of.
I have been reading the posts here in regards to the Corel non-support issue by certain companies, but that don't bother me, its the support you get on the equipment, and the response time when you need parts.
The work I will be doing with the machine would call for such a machine as the Pinnacle or Laserpro with the pass-thru doors. The Epilog rep naturally has safety issues he is concerned about with a open machine in use.
According to Signwarehouse, there is no need to be concerned about this as the machine has many safety gizmo's built into it. Who do you believe!! I would appreciate any input from folks using the Pinnicale...Mike