So here is my real question. Has anyone recently ordered a dust collectot from pennstateind.com? On the site when you go to order it says the shipping charge is zero and it does only charge you for the unit through paypal for instance (in my case). I had a problem with my order (explained below) so I called in and the salesman says that I have to pay shipping too. He says people who order online end up getting a phone call later asking them for more money before shipping the unit. If this is so, it is the shadiest kinda sales proccess i have ever seen and kind of a false advertising situation. I'm having a hard time to believe that and think my sales person is giving me this info since they are probably on comission.
The story is that I am in urgent need of a dust collector for some work that I have to get done but been sitting due to lack of a strong enogh collector. Also since i will be moving out of state and probably end up selling my tools in a year or so anyways budget friendliness was a priority. I checked the 3.5 hp tempest and since the site shows free shipping (when you add the item to cart) plus I had a discount code offered to me by the website itself. The code turned out to have problems and when I call in the sales person is trying to charge me shipping too and he doesn't want to honor the code they themselves emailed me for completing my order that I had left on their site. He says the 10% we offered is only up to $40 where this is not mentioned anywhere. They even say on their home page (bottom right corner) that they will give you 10% off on all your online shopping if you sign up for their online mailing list. Well he denies that as well. Isn't that false advertising? ??