Disappointment Friday. Called Thursday and made an appointment for delivery, 2-6pm. Took the afternoon of work and had a friend come over to help. I figured it would be later in the window so I didn't panic. Around 5pm I decide to check the status on line.... Last check is it departed Lexington, Ky at 2:15pm??? 9 and a half hours away. Which means they knew at 9am that it wasn't going to make it here in the delivery window. Let's just say, they know how I feel about their lack of communications and the fact that I took time off work to be there. They said they would call me by 9am Monday to set up another delivery.