Art, that is not the case. Sorry if my post led you down the wrong path. I have contcted the contractor and sent them pictures. I asked for a complete refund for the dehumidifier and told them that I would assume responsibility for repairing the hole in the wall from the drain line, replacing the siding, replacing the baseboard, removing the non-functional french drain, and cleaning or replacing the damaged tile from the leak. My letter told them that I do not trust their work. I did not tell them this, but, I never want them touching anything in my house. BTW - They replied yesterday and apologized for our negative experience. The are refunding our money and will pick up their equipment.
My search for somewhere to report them was just an attempt to see if someone can look at their practices before someone dies in a fire. IMHO - If they cannot handle heat tape, what are they doing with more complicated stuff? I am just a homeowner that wants installations done according to manufacturers instructions. That should not be to much to ask for.
Last edited by Raymond Fries; 06-26-2015 at 10:44 AM.
Reason: added commect
Sometimes decisions from the heart are better than decisions from the brain.
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