Originally Posted by
Pat Barry
I would expect that they would in fact replace the stamp for you because even though all the letters are now at a uniform height, the width of the letters may still be reduced for the "li" as compared to its neighbors and as a consequence they might still look different than the others. Perhaps you could try stamping something soft like copper sheet in order to test the marking impressions. If the marking test isn't satisfactory, then I think the documentation of what you found, what you did, and the resulting test mark should convince them that they need to make this right for you.