I called and they're placing the order again for another cap iron. Starting to wonder if I should have went with LN instead.
I have worked in stock rooms for various companies. It is rare that the person filling an order in a stock room has any knowledge about the part other than the part number. Some stock room workers do not even think about questioning a part that looks different in a box of parts. "If it is there, it must be the part."
Good help can be a difficult thing to find.
jtk
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)