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Thread: Be aware if wanting to buy from bestsharpeningstones site

  1. #16
    Join Date
    Jan 2004
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    Lewiston, Idaho
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    28,504
    Photos can make the difference!

    Several years ago, I gifted a fellow Creeker with the original "The Bomb" lathe gifted to me by Creekers. It was a Jet VS Mini lathe. I mounted it to a piece of plywood, put it in a doublewalled box, padded it to fill the unused space, insured it and shipped it to Colorado via FedEx. When the recipient arrived to pick it up, the FedEx agent told him it was destroyed in shipping and advised him to refuse to accept it. When it arrived back to me, I photographed it, ran down a copy of the sales slip the Creekers used to purchase it for me. The photos and the sales slip resulted in being reimbursed by FedEx for the replacement value of the lathe and accessories.
    Ken

    So much to learn, so little time.....

  2. #17
    Join Date
    Apr 2011
    Location
    north, OR
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    1,160
    Quote Originally Posted by Patrick Chase View Post
    FWIW when I search for "sharpening stone" bestsharpeningstones.com doesn't even come up on the first 3 pages.
    I was wondering about that as well as I don't see it anywhere in the top 3-4 pages either. I realize there is some differentiation in the organic results but this looks suspicious and I'm wondering if the folks seeing that don't have a hijacked browser. I'd be tempted to run something like Malwarebytes on that machine.

    Actually its sponsored link #2 on bing so perhaps in this case "Google" isn't "Google" but given the business practices people are noting a little "forced marketing" wouldn't be entirely without precedence.

  3. #18
    Join Date
    Dec 2015
    Location
    Dublin, CA
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    Quote Originally Posted by Ryan Mooney View Post
    I was wondering about that as well as I don't see it anywhere in the top 3-4 pages either. I realize there is some differentiation in the organic results but this looks suspicious and I'm wondering if the folks seeing that don't have a hijacked browser. I'd be tempted to run something like Malwarebytes on that machine.
    I just tried again anonymously (hiding my interests etc from the engine) and I got bestsharpeningstones as the second advertisement (designated with "Ad" icon) on Google.

    I can't look any deeper into this and still be able to talk about it, but I may have inferred interests that cause other advertisers to bid higher or bestsharpening stones to bid lower than would be the case for a generic user. OTOH they may just have exhausted their campaign budget when I checked last night.
    Last edited by Patrick Chase; 11-09-2017 at 2:25 PM.

  4. #19
    Join Date
    Apr 2011
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    north, OR
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    Quote Originally Posted by Patrick Chase View Post
    I just tried again anonymously (hiding my interests etc from the engine) and I got bestsharpeningstones as the second advertisement (designated with "Ad" icon) on Google.
    Interesting, and yes I see the same once I opened an anonymous window. That at least makes it just your regular form of skullduggery.. not the more nefarious sorts.

  5. #20
    Join Date
    Sep 2008
    Location
    East Rochester, NY
    Posts
    179
    I always look for companies that accept PayPal for payment. PP has saved my bacon a few times.....only way to buy.

  6. #21
    Join Date
    Aug 2015
    Location
    Santa Rosa, CA
    Posts
    18
    For anyone who it may concern, I tried buying from BestSharpeningStones. Purchased 3 DMT Diamond plates. Got my package quickly, yay. Opened it up and there were only 2 stones in the box. I called this guy several times as well as emails with no response. Put in a dispute with PayPal to get my money back. This guy who runs the site has zero interest in customer service as best as I can tell. I ordered on October 6th and still zero contact from him.

    Stay away.

  7. #22
    If this guy tries and sends empty boxes I'd assume that there would be a discrepancy on the package weight. A box that is supposed to contain 3 shaptons yet weights .8 lbs should be sufficient evidence of fraud.

    MrR

  8. #23
    Join Date
    Feb 2017
    Location
    Ramona, CA by way of Phliadelphia
    Posts
    270
    I just saw the 8'' x3'' 3 stone kit advertised on Amazon with excellent ratings!

  9. #24
    Join Date
    Jul 2015
    Location
    North Virginia
    Posts
    341
    Just another data point: I purchased a Shapton Pro from this site a couple of years ago and had no issues. Fast shipping, stone in good condition. They gave me no reason for concern. ...but that was 2 years ago...

    As the Creeker's have said - this is no way of doing business...

    TedP

  10. #25
    Join Date
    Dec 2012
    Location
    Bedford, NH
    Posts
    1,286
    Bummer! How vulnerable we sometimes are. Sorry to hear that happened to you, with all your wasted effort, anxiety & disappointment, but fortunately you used PayPal.
    With the technology available I wonder how hard it would be to have Internet sites checked for business integrity before allowing them to establish their online site???
    Thoughts entering one's mind need not exit one's mouth!
    As I age my memory fades .... and that's a load off my mind!

    "We Live In The Land Of The Free, Only Because Of The Brave"
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  11. #26
    Quote Originally Posted by Raymond Seward View Post
    I always look for companies that accept PayPal for payment. PP has saved my bacon a few times.....only way to buy.
    Paypal was previously part of eBay and it was instrumental to getting people to buy freely on eBay without worries as you will (practically) never screw up if you pay your eBay purchases with Paypal (which also hides your c.c. information).

    eBay's ratings are also a good guidance. One day there may be a mechanism in place that rates every business that sells online automatically (rated by verified buyers only of course). For now, I will stick to established vendors like Lie Nielsen, Lee Valley and the like, or online, Amazon.com, eBay, etc. When you deal with them, you will never be penny wise and pound foolish.

    Simon

  12. #27
    Ok, a more recent data point.. In late April 2017 I bought two DMT dia-sharp stones from this vendor, product was delivered quickly and the price was pretty competitive.

    Never bought anything from this vendor before and seeing this thread will consider myself lucky (one doesn’t know how funny a statement that is for me), I think I will be a one and done.
    Last edited by Robert LaPlaca; 11-14-2017 at 3:50 PM.

  13. #28
    Join Date
    Dec 2015
    Location
    Dublin, CA
    Posts
    4,119
    I had ordered from this vendor successfully before my bad experience.

    I think that they're good at fulfilling orders when the merchandise is in stock, but that they have serious problems in three areas: First, their site doesn't accurately reflect their inventory. Second, their handling of backorders is extremely poor, with no communication or notice as to what's going on. Third, their customer service is nonexistent - the call service can't do anything directly, and messages are never returned.

  14. #29
    Join Date
    Jul 2015
    Location
    Broadview Heights, OH
    Posts
    711
    Charge backs are your friend here. If you do use just a credit card with a vendor like this, and you don't get what you pay for, call your credit card company and initiate a "charge back". A company's credit rate is based on how much hassle the card supplier has to deal with to process their charges. When you initiate a charge back, it's a hassle for the card company. It only takes a few to cause that rate to rise. Think of it in terms of insuring the average 60 year old for car insurance, vs a 16 year old first time driver. This is a way to get back at "the man" for crappy service. This will get their attention, trust me.

  15. #30
    Join Date
    Apr 2007
    Location
    Columbus, Ohio, USA
    Posts
    3,441
    I might have avoided them if i had seen this earlier, but, I have made a few purchases form them in the past year with no issues. Very happy with the stones that I have from them. They packed very well and shipped quickly.

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