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Thread: Chiller not working

  1. #16
    Join Date
    Mar 2014
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    Iowa USA
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    Quote Originally Posted by Keith Winter View Post
    Ron what would an ac store be called? Did some googling didn't find much except ac repair technicians like you'd call to your house.
    The average Joe residential AC guy would not have a clue. You need to find a shop that does commercial refrigeration, and take it in.

    Did you check if that bypass valve is dumping hot gas? You can do that by touch, the discharge line comes up and is piped to the inlet of the condenser but there is a Tee fitting with the hot gas solenoid valve on the branch. The discharge line is hot as also the shell of the rotary compressor. If the HG bypass valve is closed for allowing cooling, the line coming out of that valve should be just warm and further away should be cool. If the line is hot all the way of course that means the valve is open for some reason, either by the control system, bad coil or internal leaking. The first two can be fixed, the third requires opening the sealed system and replacing the valve.
    Last edited by Bill George; 12-07-2016 at 9:21 AM.
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  2. #17
    Join Date
    Sep 2016
    Location
    Georgia, USA
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    How old is your chiller? If it is a genuine S&A built CW series chiller, most all of those come with a two or three year warranty. S&A does actually provide a bit of customer support when you contact them. Don't let some other AC person do anything to your unit if it is still under warranty.
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  3. #18
    Join Date
    Apr 2015
    Location
    Austin, TX
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    590
    Quote Originally Posted by Doug Fisher View Post
    How old is your chiller? If it is a genuine S&A built CW series chiller, most all of those come with a two or three year warranty. S&A does actually provide a bit of customer support when you contact them. Don't let some other AC person do anything to your unit if it is still under warranty.
    I can vouch for this. I emailed them when one of the units I bought was DOA. They helped trouble shoot it and ended up sending me a free replacement pump via 2 day DHL on their dime. And this was a product I had bought second hand, not directly from them. I was very impressed.
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  4. #19
    Join Date
    Oct 2013
    Location
    United States
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    1,038
    Thanks guys, it's about 11 months old.
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