If there is slop in the scroll gear or the jaw slides it might have an effect on how true the jaws mount. Another possibility is that a jaw slide might be out [machined incorrectly] which could affect the runout of the jaws as well......
After all this, if I were Jim, I would call Teknatool directly and speak with the tech people, and just tell them all that he has gone through and ask them to replace the whole chuck apparatus and jaws........ask them to check the thing out before shipping, and send them your defective chuck with the original insert that you purchased.
I'm just sayin' ....
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