Ya'll not gonna believe this

[Brian Book]

Hello Everyone .... Well I finally got to pick up my Laser today !!!!!!!!!!! ))))))))) .... I have to admit it sure was a rocky road and there is so much I could say ... but for the most part I think most of my problems pertained to the Broker Blanca chose .... I have to build a cradle to load it on the Cart I built for it yet .... one thing I did notice unpacking ... my Rotary is not wired with a plug for easy hookup .... is this normal ?

Well at least now I can be a part of the community .... so expect more posts from me as I begin the journey

Brian

[David Somers]

Hi Brian! Glad you got the beast but bummed you had some problems. Be sure to let Blanca know about your problems with the Broker. In my case I chose my broker; a company local to me in Seattle. We worked together well and had no problems that were under the broker's control (west coast dock workers slowdown.) Let her know whatever happened.

Regarding the rotary. Mine has a round 3 pin connector that is easy to connect by first removing an existing round connector. Remember you rotary is replacing one axis in your machine. So you are disconnecting that control and substituting the rotary for it. When done you swap the wires back to restore the normal axis control.

Here is a photo of my connector. It could easily be a different style on their current machines.

[Lyle Cheredaryk]

Congrats on the new baby Brian. Glad to hear you got your machine.

[Daniel Norman]

Hey Brian, glad it has arrived. I am going to email Blanca at ask about the Broker as I think she is using the same one she is using for me. The feedback from this forum is a big part of why I chose Ray Fine. It is not good for anyone's buisness to work with partners who disappoint customers. have fun and keep us updated.
Dan

[David Somers]

Daniel,

For what it is worth, when I worked with my Broker here in Seattle I was proactive and contacted them with lots of information about the delivery. I made sure they had a map of how to get to my home and where the truck should come for an easy drop off. I gave them photos of the delivery area and the alley they had to use to get to it. And I made sure they understood the surface they were going to be on so they had a good method to unload the truck and get the items onto the driveway. From there I could deal with everything with some rented equipment. Everything went smoothly and the delivery man came prepared and grateful for all the information.

Dave

[Erik Goetheer]

Brian, that's good news, I'm happy for you. I picked my own shipping agent (bought my machine FOB), and had no hassle at all. About the machine, be sure to check all nuts and bolts, many of them were very loose on my machine, especially the locking nuts on the mirror mounts, the bolts on the window hinges and also the bolts on the motor mounts of the Z-table.

Also check the spare lenses, I found two of them were used ones, very dirty (was an easy clean though) and one of them had a scratch.

I informed Blanca about this all and she is handling it nicely.

Now that you have the machine, you will surely be busy at first installing everything, checking all kinds of alignments and bed-levelling, do laserpower tests, material tests etc. It's a great way to familiarize yourself with the machine.

[John Lifer]

Brian, as far as I can tell, every machine has rotary connection three wire on an external panel. Now, on the rotary itself, the connector has been spliced into the cable from the motor. I'll bet they forgot to add the connector, but they should have tested it! Look at everything else and holler at Blanca. Glad you finally got it. Btw, I wasn't too pleased with my broker either, a BIG player on the west coast, but I think it is to be expected. They are so used to dealing with Corp and not individuals and single shipments.....

[Brian Book]

Hi all .... thanx for the well wishes .... as far as the Rotary .... as far as I can tell they never unwrapped the Rotary from the manufacturer the wires are still wrapped up with bare wire ends and no coupler ?

I'm hoping to have it on the Cart by Thursday night .... have to wait for help to arrive to help lift it .... bigger and heavier than I thought !

Brian

[Erik Goetheer]

Brian, this is how the cable on my rotary from Ray fine looks:



I guess yours should look the same.

[Bill George]

With only 3 wires it must be a 3 phase stepper motor. Do a online search for that and you will find a suggested wiring diagram. But unless you can solder that may not be the answer to installing the plug. I would contact Ray Fine.

[Kev Williams]

Guess the Creek is keeping Ray Fine so busy selling machines they don't have time to run a final assembly check, and that's not good...

Just me, but simply throwing a bare-wired rotary onto the pallet and calling it a day is simply unacceptable. They should send you all the missing plugs and whatnot with some decent instructions at the very least...