Another SMC member recently upgraded to the newish NOVA DVR control panel. While he is generally happy with the upgrade, it was not a smooth transition. It seems the NOVA may have a quality control issue as he had to have the panel replaced a couple of times.
He told me that customer service was good, and that matches my experience with NOVA. Still that's a lot of hassle. Maybe it's just a matter of working out the kinks in a new product?
Has anyone else made this upgrade an what has your experience been?
Thanks,
Richard