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Thread: My new customer appreciation gifts

  1. #1

    My new customer appreciation gifts

    Typically, I send my customers a hand written note thanking them for their business, 2 or 3 weeks after the final balance has been paid. For my biggest spenders I've begun sending these out along with the note.

    Just wanted to share.

    Thanks for looking,
    -joe

    (Walnut, paduak, Arm-r-seal, wax)
    Attached Images Attached Images
    Illegitimi non carborundum

    "If you walk, just walk, if you sit, just sit, but whatever you do, don't wobble."
    -Zen Master Unmon

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  2. #2
    Join Date
    Jun 2005
    Location
    Brentwood & Altamont, TN
    Posts
    2,334
    What a great idea! Well done Joe!

  3. #3
    Join Date
    Feb 2003
    Location
    Granbury, TX
    Posts
    1,458
    Very classy, Joe. I'll bet they don't forget you when a friend asks "who made that?"
    Martin, Granbury, TX
    Student of the Shaker style

  4. #4
    Hey those are nice!!


  5. #5
    Excellent idea and marketing technigue. Thumbs up.

  6. #6
    Join Date
    Feb 2003
    Location
    Just outside of Spring Green, Wisconsin
    Posts
    9,442
    Neat idea, Joe! I'm willing to bet repeat business from those little "thank you's" but, only time will tell!
    Cheers,
    John K. Miliunas

    Cannot find REALITY.SYS. Universe halted.
    60 grit is a turning tool, ain't it?
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  7. #7
    Join Date
    Jan 2004
    Location
    Lewiston, Idaho
    Posts
    28,504
    You can bet that with good work and a classy rememberance..........You'll get a lot of repeat business and a lot of referrals!
    Ken

    So much to learn, so little time.....

  8. #8
    Join Date
    Mar 2004
    Location
    Toronto, Ontario, Canada
    Posts
    3,789
    Very nice. I know that I would feel appreciated, were I one of your customers who received one of these.

  9. #9
    That is a GREAT idea! What better way to show that "no job is too big or too small" and that you take pride in ALL of your work. I would bet that this little item will pay for itself exponentially.

  10. #10
    Join Date
    May 2004
    Location
    N Illinois
    Posts
    4,602
    Very professional and classy. You should get many repeats because of that...
    Jerry

  11. #11
    Thanks everyone for your kind words. This was actually the first one out. Only time will tell if it generates any referals.

    Thanks again,
    -joe
    Illegitimi non carborundum

    "If you walk, just walk, if you sit, just sit, but whatever you do, don't wobble."
    -Zen Master Unmon

    To gain additional features, benefits and ad-free access to SMC
    CLICK --> http://www.sawmillcreek.org/donate.php

  12. Joe,
    Nice work. I’m sure they will appreciate it.
    I have sent big dollar customers gifts at Christmas, and the PR effect has been worth the effort.
    Rob Millard

  13. #13
    Join Date
    Apr 2005
    Location
    Nottingham, MD
    Posts
    177
    Joe,

    You should get a second, smaller branding iron so you can put your address and phone number on the bottom.

    As guests visit the home of people you worked with, the owners will probably hand them the clock to show them their woodworker's really cool, custom, "business card". If your number is on it, they may ake a moment to write it down.

    Michael

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