After several emails with Jean at Evergreen lasers I decided to send my Synrad 40 watt laser tube in for recharge for what I was told would be a 2 week turn around, this was June 15. Ten days later I followed up and was told they were overwhelmed with Synrad lasers and it would be a little longer than originally expected. Long story short after many emails (most were answered and I was told to please be patient) and countless phone calls with no response, 4 months now and still no laser. Was wondering if anyone else has had similar experiences with them or have any suggestions?