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Hello Tom,
We use Illustrator here. Most of my clients have a design background and as such tend to be loyal to Adobe products. One other reason we went with Illustrator is that so many more...

I can't remember now what the code was for the error. We did get the machine fixed just a bit ago. I misunderstood the techs on Wednesday (it was a hectic day on both ends, we were communicated...

Thanks for the tips. John, we checked the lower switch by manually pressing it and got the expected error code. If the machine thinks the lower switch hasn't been tripped, shouldn't the upper...

My shop has been having some trouble with the Z axis on our Trotec 500. This has stumped me, my boss who has a phD in engineering and the techs up in Ypsilanti. A few weeks ago the bed would just...

You may need to replace the driver boards for the axis. It can be expensive if you're not under warrantee anymore. Try updating the firmware, if that doesn't help it might be the boards. I don't...