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  1. Round engraved design becomes egg-shaped

    I have an Epilog Helix 60. Just replaced the x axis motor because the machine quits after doing a couple of lines. Repair technician did not replace any parts, but cleaned grease off the bearings. ...
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    Steel City Table Mitre Slot

    I have a Steel City table saw with granite top. The mitre slot narrowed at the back end. Scoured the internet for solutions and most said that it was better to return the unit for a new one or take...
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    Thank you Kev. This sounds hopeful. I will try...

    Thank you Kev. This sounds hopeful. I will try that.
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    Thank you, but the table still was going down. I...

    Thank you, but the table still was going down. I finally took out the auto plunger and was able to operate the machine, but I really would like to get the auto focus plunger back. I have tried...
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    Laser table keeps going down

    I recently replaced the control board on my Epilog Helix 60. The auto plunger didn't appear to be working, so I replaced that. Still, when I go to print, the plunger touches but the table starts to...
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    After consulting with the tec guys, I was advised...

    After consulting with the tec guys, I was advised to change the Y axis motor. Did that and followed instructions, But once I put everything together, my carriage won't move, even with the machine...
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    Thanks all. I tried everything suggested and now...

    Thanks all. I tried everything suggested and now I will wait for tech support. Happy holidays.
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    Are you saying to leave the plunger disconnected?...

    Are you saying to leave the plunger disconnected? I have had this machine (Epilog Helix 6o) for almost 3 years, but have used it less than 5 hrs a week. Used only the auto so I guess I need to...
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    Epilog Helix 6o. Not sure what wires you are...

    Epilog Helix 6o. Not sure what wires you are referring to. Does there exist a repair manual for Epolog that might show where the wires are?
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    Epilog Helix 60 Watt

    Epilog Helix 60 Watt
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    XY Disabled Y

    I didn't lower my table enough to do a mug and the plunger landed on my mug. My front control panel doesn't respond. The data light comes on when I move the cable at the bottom to lower, but still...
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    Thank you to those who responded and I apologize....

    Thank you to those who responded and I apologize. The software is PhotoGrav. The Epolog people will be helping me today. Apparently I was to size the photo in CorelDraw, send it to PhotoGrav to...
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    Hello Tony, Yes it is PhotoGrav.

    Hello Tony, Yes it is PhotoGrav.
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    Hello Mike. Thank you. Gravograph is the...

    Hello Mike. Thank you. Gravograph is the software I purchased for processing photographs before I engrave. It is not Epilog, but was recommended by Epilog here in Langley.
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    Gravograph

    Hello all, I'm new to Sawmill Creek and engraving. Have a Helix 60. Does anyone have info on how I can get more instruction on Gravograph, other than the guidebook. I can't seem to find our how to...
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