If it's broke, my schedule of repair:
1. Figure out the software, try some other passwords, look it up in the book/on-line. Speak in hushed tones and say "Please" a few times.
2. Get out the screw driver and pliers. Sometimes it really just needs a good 'fiddling'.
3. Bounce it off the driveway with glee, jamb it into the trash can and release credit card from wallet.
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