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Thread: Roland Rotary Problems

  1. #1
    Join Date
    Apr 2008
    Location
    Marquette MI
    Posts
    201

    Roland Rotary Problems

    Ok so we have had this Roland EGX 400 for years. It basically collects dust in the corner, but about once a year my boss asks me to fire it up and try to work out some ADA signage. Well last year we fired it up and it didn't work, I tried all kinds of things. After a week with Rolands horrible tech support they told me to send it CA. So before I boxed it up I tried to switch the parallel cable once more, and even though I had done it before this time it started working! Well now we zoom forward to this year, I fired it up again and it is doing the same thing. The machine will spin go down for a second make some noises and then go up. Then it will not do anything until I reset it. I tried switching cables, 4 different ones including a new expensive one, I even tried a different computer. Nothing works, and I know that if I call they will have us send it in which costs like $600 just to get it there. Anyone have any ideas? I have a little video of what it actually does if anyone wants to see it.
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    I have worked for QuickTrophy LLC since 2006.
    Trotec Speedy 360, 3 Universal PLS 360's, 1 M-360, and VLS 230
    We also do color work using a Mimaki UJF-3042Fx and Sublimation Equipment

  2. #2
    Join Date
    Dec 2003
    Location
    Laguna Beach , Ca.
    Posts
    7,201
    I wonder if the power coming in has changed in level. The European machines are very sensitive to voltage. My mini max would not run without a buck boost transformer to bring the voltage down about 10 volts
    "All great work starts with love .... then it is no longer work"

  3. #3
    Join Date
    Apr 2008
    Location
    Marquette MI
    Posts
    201
    hmmmm I wonder. I wish their tech support was a bit better.
    I have worked for QuickTrophy LLC since 2006.
    Trotec Speedy 360, 3 Universal PLS 360's, 1 M-360, and VLS 230
    We also do color work using a Mimaki UJF-3042Fx and Sublimation Equipment

  4. #4
    Join Date
    Apr 2008
    Location
    Marquette MI
    Posts
    201
    Well it turns out that is was something too simple. The origin for xy was not correct! It's working now!
    I have worked for QuickTrophy LLC since 2006.
    Trotec Speedy 360, 3 Universal PLS 360's, 1 M-360, and VLS 230
    We also do color work using a Mimaki UJF-3042Fx and Sublimation Equipment

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