I am absolutely amazed..lol.
Back in November, I ordered a table insert and a mobility cart for an MM24. I actually have an SCMI SC-600 but it is just an MM-24.
The first parts order took 6 weeks. It was because I spec'ed and SCMI SC-600.
So I emailed again in January, it had been 6 weeks. Xmas was busy..
I heard nothing back.
Emailed from work, next day, got a receipt saying the email was read.. waited ... nada..
Around Feb 1. I decided to call. She said she remembered me and if I gave her a few days?? She would call me back..
Nada..
So around Feb 15, I emailed, got a receipt.. .. but.. nada..
Called again and was told she would call me right back..
Nada...
So I emailed Toronto.. Richard, the boss.. Got the email receipt...
nada..
Called again on March 2nd, and was told quite clearly that my parts where not in and she would call me when they would arrive.. the tone was .. stop calling me..
I appologized and commented that it had been 5 months??
So I wait...