I ate lunch at the local Cracker Barrel restaurant today. We had to wait for a table. I was called to hostess station, but my table wasn't ready yet. I waited a minute and then wandered away. I was called again. When I reported, there was still no table ready, so I left again. On the third call, the waitress took me toward a table but it was still being cleaned off. The manager happened to be standing nearby, so I complained. He was helpful. He said that this "early call" was implemented by a national policy and that he could not change it himself. He urged me to make a complaint to the Cracker Barrel national phone number.
When I got home, I went to the Cracker Barrel website. I filled out the complaint form and pressed the "Send to Cracker Barrel" button. Nothing happened. I assume the form doesn't work or is poorly designed. So I called the Cracker Barrel toll free number. The lines were busy. I left a message complaining about the web form on their answering machine. (First things first!).
Cracker Barrel customer service still rates better than Jerrys Artarama, which I mentioned in an older thread.