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Thread: Excellent Customer Service From Senco

  1. #1

    Excellent Customer Service From Senco

    Monday of this week I sent Senco an email at the address on their web site, Tuesday I received an email from a Sales Service Coordinator for Senco saying he shipped me the part free of charge, and Wednesday it arrived. Not bad, and this was not a warranty issue, I was inquiring on where to find the part. So kudos for Senco, and many thanks for my part.

    John

  2. #2
    Join Date
    Feb 2003
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    Just outside of Spring Green, Wisconsin
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    Cool. Another major player in our WW world steps up to the plate and proves that they DO care about Customer Service, as well as profits. This is a good thing! Thanks for sharing your experience, John.
    Cheers,
    John K. Miliunas

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  3. #3
    John,

    Yes, I've always liked thier stuff, but was really impressed by the response.

    John

    P.S. A little bump for a good company...

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