I got one of the Milescraft DRIVE 90's when they first came out, (boy what a wonderful little tool). The magnet that holds the bit in somehow dissappeared, so I emailed Milescraft with the problem. A very nice customer rep named Rita Miller returned my email and asked for my address so a new one could be sent out. Boy what CUSTOMER SERVICE. I have other Milescraft products and intend to purchase other products that meet my needs in the future. A Big Thumbs up to Milescraft and their excellent products and CUSTOMER SERVICE.

Jr Strasil, a very satisfied customer