The only way to adjust clamping pressure is with the alignment set screws (page 66/67 of the g0690 manual), but i'm not sure what you mean when you say "they are already backed off as far as they go while maintaining alignment".
In particular, as long as both are equal, the alignment should stay the same, so you should be able to back them out as far as you want as long as you back both out the same number of turns.
I would back them out literally all the way, put them in just enough to clamp at all, and see if problem persists. If it persists, something is very wonky (maybe they are at a bad angle to the rail for some reason, which causes them to push the fence *up* instead of just laterally). If problem goes away when you do this, slowly tighten both the same number of turns until you are happy with clamp pressure.