What is the best way to get in touch with Shenhui?
I have emailed a detailed quote request off of their website via a form as well as directly to shenhuilaser @ shenhuilaser.com 3 times each with no response for 2.5 weeks.
From reading all the Shenhui posts I know that Pascal is now the U.S. sales representative. Does anyone have good contact information for Pascal or anyone else that I can speak to get the ball rolling on my quote request. Would really like to have the laser ordered in the next couple weeks.
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While I am on the topic I do have a few questions and would appreciate any opinions:
1. I would like to be able to perform fine engraving (photos on acrylic mainly). Will the 80W RECI allow me to do this? Will fine engraving ability be reduced if I went with the 100W RECI? I have read that operating the tube at low percentages is sometimes impossible which is why I am leaning towards the 80W.
2. For those with dual head systems. From experience is it worth it? I am planning on some industrial/research type work which is why I am thinking dual heads will save some time.
3. Can anyone confirm if I will be able to cut 3/4" acrylic in 1 pass with the 80W RECI?
4. Opinions on asking Shenhui to wire the laser up for 100V?
5. Opinion on asking Shenhui to install common ground and outlet for accessories?
All I can think of at the moment. Thanks everyone for the help.
The below list and special requests are what I am planning ordering. List was put together after reading as many Shenhui order posts I could find:
Laser:
- SH-G1290 Laser Cutting Machine Double Heads (80W RECI)
- Chiller CW5000
- Motorized Up and Down table
- Red dot pointer to be coincidental with the beam path
- 18mm lenses, NOT 15mm – IMPORTED lenses
- NO Auto-focus system
- 40mm Focus Length – IMPORTED lenses
- Iron Honeycomb worktable
- Aluminum knife worktable
- X-axis switch on top left
- Make a removable inspection hatch at the left side of the machine
- Stronger Blower
- Black and Red color
- 220V, 60HZ
- Both Cylinder and Irregular rotary
Extra Parts
- 1x 80W RECI Tube
- 1x Tube power supply
- Belts (One Set)
- 3x Reflector lens – IMPORTED lenses
- 2x Focus lens – IMPORTED lenses
- 2x Focus lens (Focus Length 40mm) – IMPORTED lenses
- 2x Focus lens (Focus Length 50mm) – IMPORTED lenses
- 2x Focus lens (Focus Length 70mm) – IMPORTED lenses
- 1x Step motor set
- 1x Step motor driver set
- 1x Main board (Motherboard)
- 1x LCD Panel
- 1x Bearings set
- 2x Red dot
Required special requests:
- Will be paying for laser via PayPal. 30% in advance and 70% when laser is ready to be shipped
- I understand that North America sales are handled by Pascal? There have been MULTIPLE complaints about orders through Pascal with missing parts so I have the following requirements:
- PICTURES OF THE MACHINE IN THE CRATE WITH THE FRONT OPEN AND ALL SPARE PARTS AND ACCESSORIES LAID OUT IN FRONT OF THE MACHINE PRIOR TO SHIPPING.
- ITEMIZED SHIPPING CHECKLIST EMAILED TO ME CONFIRMING ALL PARTS ARE INCLUDED IN CRATE PRIOR TO SHIPPING.
- DO NOT PACK ANYTHING ON TOP OF HONEYCOMB TABLE
- DO NOT UNDERVALUE ON INVOICE. PLEASE SEND WITH CORRECT VALUE INVOICE.
- I am planning on using Rogers & Brown as my customs broker