Originally Posted by
Brian Elfert
I've noticed that younger generations seem to have no issues using self checkouts while older generations have a devil of a time with them. Young generations have used computers their entire lives so they are used to dealing with computers.
I'm not convinced self checkouts really lower costs. Most grocery stores have four to six self checkouts manned by one cashier. These same grocery stores often had only one express lane open before self checkout. The cost to repair the new registers probably exceeds $100 an hour when they break. I think that self check attracts shoppers who like the ease of checkout. I will choose a grocery store with a self checkout over one without them.