I have had two issues with shipping in the last few weeks.
One of my shipping issues is with USPS. I had ordered books that said it was delivered to my PO Box, the tracking information says the item is out for delivery, and I do not have the item. This post office has a history of incorrectly delivering mail. I have had other people's packages in my PO Box and I have had my mail in other boxes before. I am not sure if this is theft or incompetence.
The other shipping issue is with FedEx. I had several packages shipped from Amazon that shows up as delivered. FedEx says it was left at the home. The items were not on my porch or at the side by the garage(which is where UPS normally leaves items). They were large packages weighing about 40 pounds so it would not be easy to just run off with them. Sadly, my neighborhood has a history of theft which is why I pay for a PO Box in the first place. And the items ordered from Amazon could not be delivered to a PO Box.
My question is what is the best route to handle this? Should I contact the police and file a report for one or both incidents? The issue with USPS I plan to pursue with the postal inspector. With the FedEx issue should I deal with FedEx or Amazon? What I am most irritated with is that neither order required signature delivery. Both orders were several hundred dollars so I will be more than ticked if I have to eat any of this.
I have ordered more packages and a security setup should be shipping soon. I am wondering if I should have used a service like Mail Boxes Etc and have human location that will sign for and hold my packages. Any other ideas on things that can be done to ensure package delivery is secure are most welcome. I have many more items that I want to order for gifts and work but now I am paranoid that something I need on a time schedule is not going to show up and I find myself in a jam.