Perry,
I might try that out. The one thing that has held me back from trying 2004 is that I would have to pay for it. Thus far, I only had to pay $6.50 for a 2003 install disk. Would you wanna send me a copy of 2004 for me to try out??? I've also tried 2002 and 2000 to no avail (I had 2000 install disc and Quicken gave me a link where they have 2002 and on back for free download for me to try out).
I will try Quicken support once more and hopefully I can find some guru there who might want to take a crack at my various backed-up files.