Lowes experience

[julian abram]

At least he asked before he ripped it.

[Dave Lehnert]

I ran a retail Garden center for a big box local chain for years.
We use to have bagged mulch priced everyday for $1.99. The gas station down the street had a big sign "Mulch 4 bags for $10" Not a day went by that at least one customer would walk in and ask "Will you match their price"

[Curt Harms]

Hmm, at my local HD, I had some plywood cut down last year, they had a posted policy that their cuts can be +/- 1/8".

Now maybe I understand why...

When I've had plywood cut at Home Depot, 1/8" was not enough to clean up the chipping & tearout.

[Curt Harms]

..................................
As for the Lowe's employee ... I give the employee a gold star for having the courage to ask how to do it and caring enough to want to do it right.

+1 As long as that young person is humble enough to ask and chooses the right people to ask he/she will do okay..

[Shawn Pachlhofer]

I ran a retail Garden center for a big box local chain for years.
We use to have bagged mulch priced everyday for $1.99. The gas station down the street had a big sign "Mulch 4 bags for $10" Not a day went by that at least one customer would walk in and ask "Will you match their price"

"Yessir, I sure will...I'll even give you 10% off their price"

[Steve Peterson]

The Lowes near me makes the customer mark the cut. They hand you the tape measure and pencil. If the mark is off, it is your own fault.

The blade is probably 10 years old and they just power it through, so the chipout is horrible. You need to cut everything oversized and trim it down later.

Steve

[Kev Williams]

A few years ago I bought another used engraver, and I had no more serial or parallel ports to plug into.
The motherboard had room for a couple, so I head off to Radio Shack. The kid working was about 18
years old, prime age for being computer savvy-- I thought.

I told him I needed a couple of PCI LPT ports.
"What's an LPT port?"

My other favorite sign of the dumb-times: Grocery stores that have stuff priced "10 for $10"...

As I get older, I know why they do it...

[Chuck Wintle]

So I'm down in Maryland helping my son with a Murphy bed project. We go to the closest lumber yard "84" and check out their plywood. Priced OK but they don't offer panel saw cuts to break down the full sheets. Off to Lowes. Prices slightly less than 84. Load the cart and wheel over to the cutting station. First couple of sheets break down just fine. 24 inches, 32 inches, etc. Last 2 sheets need to be ripped at 31 3/8. Operator takes long hard look at tape measure and then asks how to find the 3/8 mark.

Well, at least I know if I have to come out of retirement someday, I can always work at Lowes!

PS Murphy bed came out OK!

on the good side the employee knew enough to pick up a tape measure. The intent to do a good job was there. Unlike an employee I saw once in a bike shop trying to accurately measure a bike axle with a flat ruler and eyeballing the measurement. I was going to suggest a caliper should be used.

[Jim Mackell]

As many of you commented, at least he asked. He was polite and so was I. Showed him the 1/2 and 1/4 marks and explained that the smaller intervals were the 1/8 marks. You could see the light dawn in his eyes. I was surprised and posted this here not to demean the employee. Just to prove, as so many others have done before me, that the BORG's aren't known for employee training.

[Mel Fulks]

There is a most attractive woman now working at MY Lowes. Don't know if she is there as a traveling efficiency expert or
what. But she knows everything and is cheerful and helpful, looks happy as an enlightened one. Made me a key the other
day. Brain surgeon could not work with more concentration. Finished off with delightful flourish of the wire brush; first time I have ever had a key made and KNEW it was going to live....I mean work perfectly. Going to mention her to the manager next time I'm there. If she is still there.