I know we diss on the logic-challenged BORG employees regularly but I had my own experience last night. I went to my orange BORG and picked up some 3/8" x 4" lag bolts, the same number of 3/8" washers all placed on one of the bolts along with the same number of 3/8" nuts, all threaded on one of the bolts to keep them together.
When I get to the checkout, the 20? year old checker has no problems ringing up the bolts and washers because they have the 3-letter code stamped on them. The nuts don't but I told him what the code was knowing it wasn't on there. He says he has to verify them with what I said, I have no problem there with store policy, and takes one of the nuts off the bolt. He tries to search for that nut on his register but the pictures that come up don't look like mine (all zinc coated and mine is shiny). He pulls out his nice laminated sheet with all the pictures of nuts and washers and tries to match the nut up to the correct size. He says "You sure this isn't a 5/16" because the outline of the 3/8" nut is bigger than this one?".
I'm like, yes, you just took the nut off of the 3/8" bolt so it is a 3/8" nut. We did this exchange twice, he didn't want to believe me but then he finally entered in the 3-letter code I had told him and sure enough, it rang up as 3/8" nuts. He just looked at the register and said, "Huh?, I guess you were right".
I just smiled and shook my head as I walked out.