Quote Originally Posted by Jerome Stanek View Post
no excuse for not getting back and putting you in touch with someone that can help just poor business policies
Bad business practices is putting your sales reps in a position where they can't manage doing demos/sales calls and returning calls/emails. Bad business is sending out sales reps that can't give you a proper demo.

It's part of the life of a sales rep to sometimes miss an email or phone call. Some may even go as far to say it's filtering out people that aren't serious buyers.