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Thread: Akeda Jig

  1. #1
    Join Date
    Sep 2004
    Location
    Jacksonville, NC
    Posts
    195

    Akeda Jig

    Yes there has been a lot of dicussion about this particular model and how it compares to others. I'm not going to debate it although I bought one and I love it.

    Even more so now since shortly after my first real use, I detected a problem of lack of clearance between the guide rail and the fingers. And now for my gloat ...

    Talk about good -- not good, GREAT customer relations, I e-mailed the president of the company, Kevan Lear, got a personal reply within 24 hours. Replacement jig is on the way, no questions asked, no hassle --- only excellent customer service.

    The company makes a geat product, and backs it up with excellent tech support and outstanding customer service. Don't I wish that all companies from which I have purchased equipment have that level of quality customer service.

  2. #2
    Join Date
    Mar 2003
    Location
    SE PA - Central Bucks County
    Posts
    66,009
    Kevin is a sharp fellow...'glad you had the chance to talk with him and get your situation rectified. The Akeda is a good product.
    --

    The most expensive tool is the one you buy "cheaply" and often...

  3. #3
    Join Date
    Feb 2003
    Location
    Just outside of Spring Green, Wisconsin
    Posts
    9,442
    Now that's great news, Jerry and quite timely, as well. Just got mine a couple days ago and only today did I have a few moments to even take it out of the box! Just got done mounting it on the board, though it may be a few days before I "officially" try it out, as LOML has "plans" for me for the next four days. (Something to do with our 25th wedding anniversary and nonsense like that! ) Anyhow, glad to hear that, if I do run into a problem, a resolution should be near at hand. Great to know the company stands behind their product like that!
    Cheers,
    John K. Miliunas

    Cannot find REALITY.SYS. Universe halted.
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