Yoav,
What exactly did the tech do that seemed to make such a difference? Based on what Matt stated, and what I'd guessed was the problem, I'm going to assume it was a few of the cutters being improperly set. But that shouldn't have taken a couple of hours, so it must have been something else.
Originally Posted by
Yoav Gortzak
Hey Matt,
I'm really sorry, somehow I didn't see your reply until now. Thanks for getting back to me so quickly. As it turns out, I had some more issues going on with my machine, but was lucky that Felder had a tech in my area on the day that I called them (I'm in the Pacific Northwest). He came out, and spent a couple of hours with the machine, going through and adjusting everything. It works great now, but I don't think that I would have been able to get it to this point without him. It was definitely a good experience looking over his shoulder, while he was adjusting the machine.
Yoav
Marty Schlosser
Kingston, ON, Canada
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