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Thread: Gotta love health insurance company claims explanations

  1. #1
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    Gotta love health insurance company claims explanations

    I had hernia surgery recently. My health insurance company just posted the explanation of the hospital's claim online today. One single line that just says "Surgical Services" and then shows a total for over $10,000. You would think for a $10,000 claim the explanation of what they paid for might be more than two words. I hope the hospital's bill is a bit more detailed.

    I have to over $1,100 of the hospital bill myself. Between the hospital, surgeon, and others I'm on the hook for over $1,600 for this surgery.

  2. #2
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    They are truly amazing to read. I'm always amazed at how much an insurance companies allowance for a procedure is compared to the original billed amount. Especially Medicare. Often pennies on the dollar. I don't know who is being billed for the full hospital charges but I do feel sorry for them.
    My three favorite things are the Oxford comma, irony and missed opportunities

    The problem with humanity is: we have paleolithic emotions; medieval institutions; and God-like technology. Edward O. Wilson

  3. #3
    I have to over $1,100 of the hospital bill myself. Between the hospital, surgeon, and others I'm on the hook for over $1,600 for this surgery.
    As long as insurance companies are making profits on health care, patients will continue to pay more and more, at a rapidly increasing rate.
    Many people that don't have employer provided health care pay $4000-$7000 per year in monthly premiums, and still have $5000 deductibles that need to be paid in cases like yours.
    Gerry

    JointCAM

  4. #4
    Quote Originally Posted by Michael Weber View Post
    They are truly amazing to read. I'm always amazed at how much an insurance companies allowance for a procedure is compared to the original billed amount. Especially Medicare. Often pennies on the dollar. I don't know who is being billed for the full hospital charges but I do feel sorry for them.
    In some doctor offices, hospitals and even ERs, you sign paper that clearly says you will pay what the insurance doesnt. I once had to pay several hundred $$ extra after an ER visit. In other cases, I've often wondered if the doctor is able to write off the amount of what wasnt paid, as a loss against his taxes - because I cant think of any other reason for the large difference Mike mentions. I dont know - Ive just always wondered.
    Last edited by Frederick Skelly; 09-10-2016 at 7:02 AM.
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”

  5. #5
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    My wife went to the hospital back in 96 and we didn't have insurance her bill was almost half of what they tried to bill the insurance company and then dropped it more when we paid in cash. I did a line by line audit and found around $500 that they charged that for stuff that she never received and double billed for other stuff.
    Last edited by Jerome Stanek; 09-10-2016 at 8:32 AM.

  6. #6
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    The bill was over $10,000, but the insurance company only paid about $6,500 of it and the hospital had to eat the rest. The contract between the providers and the insurance company says the provider cannot bill the patient for the remainder. I was at the hospital for exactly four hours from walking in to being wheeled out so they charged over $2,500 an hour for their services. Surgeon was a relative bargain at only $1350.

    My main beef is still that the insurance provides zero detail about what they paid for other than surgical services.
    Last edited by Brian Elfert; 09-10-2016 at 8:37 AM.

  7. #7
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    Quote Originally Posted by Gerry Grzadzinski View Post
    Many people that don't have employer provided health care pay $4000-$7000 per year in monthly premiums, and still have $5000 deductibles that need to be paid in cases like yours.
    Then they live in the wrong place. I pay $6,000 a year for a platinum plan with no deductibles and minimal copays. Go Obamacare!

    I could actually have gotten it for $4,500, but would have had to change doctors and there was only emergency care out of region. I asked if getting sand in my eye would be paid for in Florida and they truthfully told me no. Seems like an emergency to me.
    Last edited by Wade Lippman; 09-10-2016 at 10:18 AM.

  8. #8
    Brian, Im missing something important here - why are you concerned about what the insurance paid, as long as you dont have to pay that part of it? Are you trying to make sure youre not being billed for something that insurance already covered, double checking them like Jerome did or something else?

    Not trying to be a wise guy here. Im just not following you.
    Fred
    Last edited by Frederick Skelly; 09-10-2016 at 10:27 AM.
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”

  9. #9
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    I've been trying to figure out, since the HMO debate, what role insurance has in the health care delivery model and how that role reduces cost to the consumer and improves efficiency and creates better health care results.
    Measure twice, cut three times, start over. Repeat as necessary.

  10. #10
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    Like Frederick mentions, there is likely a tax advantage or accounting reason for the large difference between the billed amounts and insurance allowable charges. A businessman once told me that hospitals love the big uncollectable bills. I just assumed he meant they can save as much or more with tax write offs than they would get from insurance company allowables. The country has certainly built an overly complex health care establishment with so many parties involved.
    My three favorite things are the Oxford comma, irony and missed opportunities

    The problem with humanity is: we have paleolithic emotions; medieval institutions; and God-like technology. Edward O. Wilson

  11. #11
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    I had my gall bladder out last year at the hospital where my wife works. I have my own insurance but we use her flexible spending. Their flexible spending wouldn't accept their billings because there wasn't enough detail--said something very similar. My wife asked someone she knew to generate the detail and it was a small book.


  12. #12
    Don't worry, unless someone is asleep you WILL get a detailed bill..

    Last March my wife had a subarachnoid brain hemorrhage, spent 13 days in the hospital, 11 of them in ICU.

    First off we got the 'denied' paperwork. That's scary. Then a few days later we got the insurance company's version of the charges. It all fit on one page.
    Even scarier than the denials: Grand Total: $107,000....

    About a week later we got the bill for our share, which I was expecting well into 5 figures, starting with a "2" or a "3"...

    I still don't believe it, but our end was less than $2000. And this was Medicare coverage provided by --*shall remain nameless*-- ...

    It was about 6 weeks after the fact we got THEE bill from the hospital-- pages and pages of every pill, test, bag of saline, everything.

    Brian, I'm sure you'll be getting yours soon. ( or maybe fits better )
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  13. #13
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    The odd part of the whole process is that few, if anyone, pays the book rate. The insurance companies have a discount, the poor folks without insurance can't pay the bill -- so what's the point of billing a phantom number? I recently had a small procedure done -- the amount Blue Cross paid was about a tenth of the billed price. Try asking a car dealer for a 90% discount! I assume there is a reason for the imaginary book prices, but what is it? As a sidebar I have insurance through my union, who self insures, but pays Blue Cross to "administer" the hospital portion of the plan -- in fact what we get from Blue Cross are the discounted rates.

  14. #14
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    I hate this topic- - - health care.....

    Every day I wake up alive, I feel more and more like some kind of cash crop the whole medical and insurance world is cultivating and at some point I'm going to have my life savings harvested.....
    "Life is what happens to you while you're busy making other plans." - John Lennon

  15. #15
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    Quote Originally Posted by Gerry Grzadzinski View Post
    As long as insurance companies are making profits on health care, patients will continue to pay more and more, at a rapidly increasing rate.
    Many people that don't have employer provided health care pay $4000-$7000 per year in monthly premiums, and still have $5000 deductibles that need to be paid in cases like yours.
    yeah, or double that, but thanks for reminding me. Did I mention that I HATE insurance dictating everything.

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