There is a woodworking site that I have been downloading articles from for years. About six months ago, when I try to download articles or videos, I don't get what I order, I get a copy of the download page.

I have communicated with them to no avail. After a few days, they look into it and say the issue is fixed, but it is not.
I get a download from them, but it is a copy of the download order.

I am not saying who it is, but wonder if I am the only one experiencing this.

In other words, is it my computer or the site that has the problem?