Originally Posted by
Jason Dean
There is no such thing as a defect free manufacturing process. The difference between good companies and bad ones comes down to how they handle defects when they arise.
Just the fact that the OP has direct feedback and attention from the company president tells me all I need to know.
+1 Well said.
"All that is necessary for the triumph of evil is that good men do nothing."
“If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”
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