Just wanted to complete this thread with a final update.

Epilog has really come through. Jon and Terry at Epilog Canada had my new tube to me in 1 business day.
I installed the new tube and did an alignment. The new tube was so freaking powerful I ruined a couple products with my old speed settings lol.

Extremely happy with Epilog right now.

Well... fun holiday but I guess now it's time to process back orders

Thanks Guys!

Kirk