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Thread: Trotec Speedy 100R, Job Control connection issue

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    Trotec Speedy 100R, Job Control connection issue

    Hi all,

    We are currently experiencing a rather odd connection issue with Job Control X and our Speedy 100R and wonder whether anyone had a similar issue before and/or any ideas.

    Job Control X (latest version) can't connect to the Laser anymore. 99.9% of the time. We were able to connect once or twice, but out of the sudden JC refuses to connect. It's possible to connect to the laser through Hyperterminal though! And together with Trotec Support we were also able to push the latest Firmware.

    – Running Win7 through Bootcamp natively on a MacMini from 2012

    – A change of USB-cable and/or ports didn't resolve the issue. Neither does the serial-cable establish a connection

    – Tried a fresh install of Win7 and JC

    – Tried a fresh install of Win7 and JC within Parallels on another machine

    – Going to try a fresh install of Win7 and JC on another "pure" PC

    – Win7 says all com-ports are supposedly working just fine

    – Tried downgrading the FTDI-driver for the ports

    – Support doesn't think it's the mainboard/hardware since Hyperterminal connects properly with the machine

    – All fuses on the mainboard appear to be fine as far as we can tell

    Currently thinking that Win7 might be somehow blocking JC from all outgoing connection attempts, but need to verify/falsify.

    Any and all ideas appreciated.

    Thx + All the best,


    Steffen
    Last edited by Steffen Heidemann; 08-26-2017 at 4:00 PM.

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