My understanding is that you will get much better service from Jet/Powermatic than from Grizzly period, regardless of where you buy the machine. Also my understanding that Grizzly won't provide onset service at all and, if the machine requires hands-on company service under warranty, it will be the responsibility of the owner to pay the shipping to send it back. With Jet, I have had 2 onsite visits for my 8" Jointer. You could make the case I shouldn't have required warranty service at all, but I was extremely glad that Jet provided the service at my shop when needed.