This certainly doesn't apply to the Golden Arches alone...just that it was them today...
Dear Mr/Ms fill-in-the-blank fast food manager,
Is it really so difficult to put a hamburger together? I don't expect it to look like the perfect ones on TV that are prepared by an ad agency...but golly it'd be nice if the ketcup/tarter/special sauce was mostly ON the sandwich and not dripping out the sides. And I know it's a little thing, but it would take maybe 1 second longer to put the cheese somewhere close to the middle...or failing that, like the condiments...more ON the sandwich than off. Can we work on that?
As a drive thru customer, I'd glady wait an extra 10 seconds per order in front of me if that's enough time for your people to pay attention to what they're doing. I'm happy to wait this extra little bit because the drive thru experience is no longer speedy to begin with...and since I know this, I'm going somewhere else if there's more than three or four folks in front of me. So please, add 10 seconds to the clock and take some pressure off the grill dude/ette.
And while we're on the subject of drive-thrus, please don't ask me to ' pull up and we'll bring it to you' when I order the #1 combo with no special instructions during the lunch hour. It oughta be ready by the time I get to the window...and if it's not, you probably need to get some new help. If you nicely ask me to pull up because you're changing the tank on the drink machine, I understand that...but somebody shoulda been on top of it...so bring me an apple pie as a token of consideration.
Thanks for your attention to this very important issue...