Originally Posted by
Frank Fusco
I'm happy to hear of your good experience. As a former Sears franchise store owner, I know what corporate policy has been. My conscience couldn't take it. And, I rarely shop with them.
Maybe things have gotten better since you left Really though, I have, Delta,Jet,Dewalt, Porter Cable and even an HF dust collector in my shop. No Grizzly stuff 'cause I can't seem to get them to even send a catalog ! The worst customer service I have had was Dewalt, The industry has gone through a lot of changes the past few years and I think some have gotten better, some worse, so to rule out a brand based on what might have been an old policy is not fair to the OP. I like to get the most bang for my buck and at the time the CM fit my needs, and to date I must say, it has been a great saw that has filled my needs, with great customer service. But even that could change next week !
Sometimes we see what we expect to see, and not what we are looking at! Scott