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Thread: Great Customer Service From PSI???

  1. 11-16-2006, 5:32 PM #1
    Jason Christenson's Avatar
    Jason Christenson
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    Great Customer Service From PSI???

    I ordered the fishing lure kit from PSI on a Sunday, received it in the mail the next Friday. Yesterday I discovered that one bag of screws was missing. I called them this morning to let them know. Ten minutes ago I got the email from them letting me know they have shipped a replacement.

    This is by far the best experience I have ever had with them.
    "Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well armed lamb contesting the vote."
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  3. 11-16-2006, 7:21 PM #2
    Corey Hallagan's Avatar
    Corey Hallagan
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    That is good Jason. Maybe they are trying to fix things. I always get stuff pretty quickly if they have it in stock. The problems comes when so much stuff is out of stock and often. Good to see they fixed it quickley!

    corey

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  4. 11-16-2006, 8:24 PM #3
    Stephen Hibbs's Avatar
    Stephen Hibbs
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    they're good about replying to e-mails, but they always seem to take their time before shipping my stuff(like over a week)
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    No single raindrop believes it is to blame for the flood." - despair.com
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